Vocalabs Review: a Real Work at Home Opportunity or a Scam?

Today’s review is about a very different kind of company, Vocalabs. This is a very famous company among the “work at home” crowd.

Let’s see if you can actually use this company to make money working from home, or if you should stay away from it altogether.

The Company

A survey and consulting company, Vocalabs (short for Vocal Laboratories Inc.) was established in the year 2001. Ever since, the company has made a mark in collecting customer feedback through their call centers.

As per the company’s website, the company has been bestowed with quite a few industry awards recognizing the way it used innovative techniques for more actionable, faster and accurate feedback from customers.

The comapny offers clients a wide range of services based on market research including immediate interviews via call backs, matching individual call recordings with survey results, real time reports that are easily decipherable, as well as testing IVR systems and speech recognition.

Vocalabs boasts of an extensive client list ranging from telecommunication carriers to Fortune 1000 businesses and even equipment vendors to industry consultants.

Is it a Survey Site?

Have you ever hated that moment when you call a company and are placed on hold for an eternity, or are met with dumbfounding instructions or even find yourself lost in a maze of voicemails?

If yes, then you are absolutely going to love Vocalabs!

With this site, you’ll be spending time on your phone as well as on the internet and testing the services and systems that different corporations use for their phone interface.

As of now, this site is welcoming members from only Canada and the United States.

Also, you need to have attained 18 years of age to be part of this site.

And yes, registration is completely free. Not only is signing-up with Vocalabs free but the site’s registration page also states that it is not associated with any panel that charges people to register for taking surveys.

The entire sign-up process (here is the link to the registration page) is very fast and yes, the site does put across some questions about yourself. However, ensure that you are well-versed with the site’s Privacy Policy to know exactly how the site will use the personal information you provide.

Not every piece of information that you are asked to provide here is compulsory but more the information you concede, higher is your probability of being invited to more surveys.

Taking Surveys

This site’s surveys are not the usual stuff one finds on competing survey sites. Usually, you are asked to dial from your phone a toll-free number, complete a given task or try to get some info, and then take a survey online about the experience you just had.

Vocalabs’ clients are typically interested in learning more about your experience during such a phone call as it them polish their customer service.

At times, you might also be tasked with sending an email to a specific address or even visit a particular website. You might also be required to carry out a certain task at a particular time or day.

In general terms, more are the things you’re required to do, more is the money you’re certain to make.

Panelists for every survey are selected on this site by a system that is fully automated. This system is programmed to give priority to members who are likelier to complete every survey. As such, by taking all the surveys you are invited to, you’re maximizing the likelihood of you getting invites for most surveys in future.

Many surveys also tend to be open for short periods only; say for example, 1 hour. Since this time window greatly reduced the chances of participating, such surveys carry lesser importance compared to others when it comes to their priority calculations.

And if a member doesn’t take a survey for a year or more, his/her account is classified as inactive by this site.

Payment

With Vocalabs, every survey completed will net you at least $0.50. Usually, most surveys compensate in the region of $1.00.

To earn that, you are usually asked to be on the phone for around 3 minutes and then take a small survey post the call.

Surveys that require you to spend longer periods on the phone or complete a larger and detailed survey consequently pay more.

The site also informs you of how much each survey pays and what you’re required to do prior to taking the survey.

This company isn’t among the fastest when one talks of payments. Payments for surveys via PayPal take less than 5 business days.

A great thing here is that the site doesn’t stipulate any minimum cashing out amount. Your payments are made automatically inside 5 days once you complete a survey. I really do like that and only wish if more survey panels emulate the same.

A Legit Work at Home Company?

Yes, definitely!

I absolutely recommend this company. That said, don’t quit your day job thinking you are going to make a living with Vocalabs. Use it as another way to earn some extra money in your free time.